Managed Services · Managed Security · Managed Cloud · SmartIT

Managed Services engineered by us,  

Your team isn't just busy, they're under water. Ambitious IT leaders are stuck managing ticket floods, juggling vendors, and trying to hold the infrastructure together with a patchwork of underwhelming support. There's no room to scale, no margin for downtime, and no tolerance for generic solutions that treat every environment the same.

Proof points
F3EAD Six-step methodology, adopted from Special Ops
3 Managed towers: infrastructure, security, cloud
8 Certified partner stacks, no reseller relationships
Touch Model — you choose how deep we integrate
Voice · Video · Messaging · Meetings

Collaborate Anywhere

Voice, video, messaging, and meeting solutions can be delivered on-premises or through the cloud so you can easily collaborate, anywhere. Let R2 focus on making the technology work while you concentrate on getting the work done.

What you get

Better collaboration with a
more collaborative IT partner.

Get everything you need to run your business in one place, from one partner who knows you and knows your business.

01
Voice Solutions

Communicate when you want, how you want. With unified voice communications, you can connect with your desk phone, PC, or mobile phone, through chat, and even video via an IP-based infrastructure. In a world that's more mobile than ever before, your communication shouldn't be limited to a specific device or location.

Talk Voice With an Engineer →
02
Messaging Solutions

Break away from email for one-word answers, voicemails for confirmation, and wandering the halls to hunt down decisions. With unified messaging, you're connected with instant messaging, file sharing, collaboration spaces, and presence notification via your device: mobile phone, desktop client, tablet, you name it.

Talk Messaging With an Engineer →
03
Video Solutions

Foster an engaging culture bringing internal employees out to the fields and remote workers into the conference room with one-on-one video calling, group video conferencing, and video webcasting to harness your customer experience.

Talk Video With an Engineer →
04
Meeting Solutions

From sprint meetings to webinars to one-on-one interviews, meeting solutions need to optimize your time and enhance your culture. Whether it's ad hoc, in transit, or on-prem, you need meeting tools that connect both video and audio from anywhere, on any device, at any time.

Talk Meetings With an Engineer →
Don't settle

Innovative collaboration solutions that make a difference for your business.

 

pricing it out is the easy part →

You need to ensure your employees are collaborating both with internal teams and external partners across the country and around the globe. This is a fundamental business expectation and a foundational IT solution. You deserve more than the basics, so don't settle for industry-leading or best-in-class.

You need a partner that looks at industry trends, matches them to the challenges you're facing, and builds a tailored solution for your business. Any IT solution provider can spec out a collaboration environment; that's the easy part. Executing the design, connecting the environment, keeping it running-  that's where R2 comes in.

Our service approach — F3EAD

A better approach to technology service.

R2 utilizes a six-step services approach inspired by the U.S. military's special operations forces: "Find, Fix, Finish, Exploit, Analyze, and Disseminate" (F3EAD) methodology. Partnering with you on your technology journey, we'll advise, design, implement, and manage your entire IT environment.
recommendations that are right for you — even if they aren't our own
F
Find

Assess how your teams communicate today — platforms, contracts, endpoints, and where calls actually break.

F
Fix

Design the target environment — on-prem, cloud, or hybrid — with scope and success criteria agreed up front.

F
Finish

Implement, migrate, and cut over on time and on budget — including user adoption, not just dial tone.

E
Exploit

Capture what the rollout reveals about usage, capacity, and the platforms your people actually reach for.

A
Analyze

Measure call quality, uptime, and adoption against the benchmarks we set together — reported plainly.

D
Disseminate

Full documentation, from requirements to as-built. We always deliver what others don't.

Our service approach — F3EAD

A better approach to cloud service.

R2 utilizes a six-step services approach inspired by the U.S. military's special operations forces: "Find, Fix, Finish, Exploit, Analyze, and Disseminate" (F3EAD). Partnering with you on your cloud journey, we'll advise, design, implement, and manage your entire IT environment.
recommendations that are right for you — even if they aren't our own
F
Find

Assess what is already running, what it costs, and where the exposure sits.

F
Fix

Set scope, success criteria, and the target cloud design with your team.

F
Finish

Migrate, configure, and validate — on time, on budget, without surprises.

E
Exploit

Capture what the deployment reveals about consumption, security, and risk.

A
Analyze

Measure outcomes against agreed benchmarks — uptime, spend, recovery time.

F
Disseminate

Full documentation, from requirements to as-built. We always deliver what others don't.

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Case study — Cendyn SPACES

A new building, wired for how people work.

“The collaboration with R2 started in combination with the move to our new space [Cendyn SPACES], the new building that Cendyn purchased. We realized quickly that Cendyn didn't have all the expertise required to facilitate that [co-workspace environment with leading-edge telecommunication technologies] reliably.”

Piers Hughes
CTO, Cendyn
Watch the Cendyn Story →
Proof, not promises

Our customers say it best.

When it came down to it, R2 had the skills, talent and the people in place to support all our services and collaboration end points needs.

HR and Project Administration Manager
High-End Shopping Center

R2 has been a trusted partner of the Miami Dolphins for years. Their engineering resources have transformed our communication workflows.

Kim Rometo
Vice President, Chief Information Officer, Miami Dolphins

They go above and beyond what they signed for and won't nickel and dime us. R2 Unified Technologies is there to help.

Eduardo Cardena
Director of IT, Cendyn
bring us your five vendors and one bad call ↓

Let's whiteboard It.

An hour with our collaboration engineers, a whiteboard, and your current stack. You leave with a picture of what one environment looks like — and what it takes to get there.