Our service philosophy.
R2’s professional services focus on delivering results and exceeding expectations. We know how stressful it can be to juggle multiple projects and keep up with day to day operations. Our goal is to make your life easier by removing some of that burden.We are equipped with a diverse set of skills ready to tackle all your unique business requirements. Our Engineers are inspired by innovation, diverse across technologies and driven by customer satisfaction. Our Project Managers are passionate and continuously think about impact to your business while working with you to ensure success for all project stakeholders.
Expertise
When partnering with R2 you can rest assured that we have all your critical technology needs covered. We’ve built a team that can support everything in your infrastructure from Data Storage to Wireless Networking, as well as Security and Incident Response. We also specialize in solutions like Software-Defined Networking, SD-WAN and Incident Response. Whether you need us to be your outsourced Project Management or you need us to handle all aspects of the Project we have you covered.
Assessment
Before making a significant IT investment, let R2 assess the current state of your technological infrastructure. We recommend network, infrastructure, and security assessments to get a comprehensive view of your organization’s infrastructure and services. Our assessments look at what you’re currently doing and how you might do it better. We highlight what you need, present options to consider, and suggest ways to improve your infrastructure and services in a detailed and documented finding report.
Execution
With a cohesive implementation strategy in place, we install, configure, and test your solution, validating the design and ensuring that your expectations have been met; on time and on budget. Armed with our thorough assessment report, we’ll help you determine your organization’s needs and design a plan to build the necessary technology infrastructure.
A better approach to technology service
R2 utilizes a six-step services approach inspired by the U.S. military’s special operations forces: “Find, Fix, Finish, Exploit, Analyze, and Disseminate” (F3EAD) methodology. Partnering with you on your technology journey, we’ll advise, design, implement, and manage your entire IT environment. We’ve invested in technology training and certifications to understand several manufacture products and solutions deeply, and we earn your trust by making recommendations for solutions, services, and products that are right for your unique situation; even if they aren’t our own.
Discover the impact we’ve had on our clients’ success.
At Embraer, we say that it's about the journey... and the journey is bringing value to the customers through excellence. I found R2 when I was searching for a company to do a readiness assessment for our data centers in South Florida. We were looking for a partner that was agile and had the maturity that we needed to help us deliver on these projects."
Jack Benabib
IT Infrastructure & Operations Manager
It went above and beyond my expectations of what this particular project was going to deliver,” notes Dan. “When I was just looking for better connectivity and throughput, I ended up getting a guest Wi-Fi experience that I can now capture marketing information from in order to deliver more personalized services and interactive content to patients.”
Dan Mirsky
Vice President of IT
The collaboration with R2 started in combination with the move to our new space [Cendyn SPACES], the new building that Cendyn purchased. We realized quickly that Cendyn didn’t have all the expertise required to facilitate that [co-workspace environment with leading-edge telecommunication technologies] reliably.”
Piers Hughs
CTO
When it came down to it, R2 had the skills, talent and the people in place to support all our [services and collaboration end points] needs.”
Enrique Barrio
HR and Project Administration Manager
Our customers say it best.
When it came down to it, R2 had the skills, talent and the people in place to support all our services and collaboration end points needs."
Enrique Barrio
HR and Project Administration Manager
Bal Harbour Shops
They go above and beyond what they signed for and won’t nickel and dime us. R2 Unified Technologies is there to help."
Eduardo Cardena
Director of IT
Cendyn
At Embraer we say that it's about the journey...and the journey is bringing value to the customers through excellence. I found R2 when I was..."
Jack Benabib
IT Infrastructure & Operations Manager
Embraer
“SD-WAN across 60 locations is a big project. It’s a scary project, and I can’t imagine doing it with anybody else. R2 has helped us put the..."
Dan Mirsky
VP of IT
Sage Dental
Very good group of guys that go out of the way to do things right."
Ernesto Bec
IT Manager
Liberty Power
“Your hand in the coordination of internet and wifi was amazing. Not only were you able to troubleshoot issues in a timely manner, you staye..."
Wilson Tang
Crossfit
"We were thrilled with the quality of the customer support we received from R2, as well as the additional benefits we didn't even expect."
Nicole Voigt
Office Manager
Traffic Management Solutions
We have the ability to reach into the R2 toolbox, which has all these diverse talents, when we need them. It gives us the ability to get sec..."
Ryan Fernandes
Director of Technology Services
The City of Weston
R2 has been our go-to IT Services provider for a couple of years now and they’re always there when we need them. They never cease to be fair..."
Rachel Seifert
Director of Technology
HireQuest
We have worked with R2 well over 10 years because of the personal touch they have placed on our relationship with them. The fact that Jamie ..."
Torry Henderson
IT Manager
Infinity Sales Group
R2 is exactly what we needed. A fair and ethical partner, that was not out for a quick buck but a longstanding partnership."
Mark Smith
Information Technology Manager
Ascendant Insurance Solutions
We did a lot of research deciding on how to implement a VDI project and came down to two solutions with different partners. Both solutions w..."
Seth Luckman
Chief Information Officer
ForemostCo, Inc.
R2 has been a valued extension of our team for over a decade. I’ve worked with many MSPs over the years – none match R2’s skill or commitmen..."
Fred Weston
Sr. Manager of IT Operations
LPGA–Ladies Professional Golf Association
R2’s response time is amazing. When current vendors are quoting 2-3 day response times, R2 is able to bring engineers online and assist us t..."
Jeff Robinson
IT Director
InTown Suites
R2 helped me take my network and security to the next level. I call on them for consulting and implementation that is beyond the scope of my..."
Matt Forchette
Infrastructure Manager
Insurance Technologies, Inc.
We've enjoyed working with the R2 team on several projects. They have always been very professional, knowledgeable and a true pleasure to wo..."
Nelson Gonzalez
Information Technology Director
Gift of Life
R2 has been Gehr’s network consultant for 12 years. They have built Gehr’s Cisco infrastructure including the Phone System. They also helped..."
Eric Kang
Vice President of I.T.
The Gehr Group
Throughout the years, R2 has always been a trusted partner with expert resources who are able to help stabilize, plan, and transform a multi..."
Joe Hernandez
Vice President of Technology
FEAM Aero
I work with R2 whenever possible because they are an organization I can trust and rely on. Their goal is to provide the right solution for t..."
Dennis Poore
Director of IT Infrastructure
Premier Eye Care
R2 has been a trusted partner of the Miami Dolphins for years. Their engineering resources have transformed our communication work flows mak..."
Kim Rometo
Vice President, Chief Information Officer
Miami Dolphins
R2 has been not only a valuable IT vendor but a partner in the growth of Cendyn not just locally but as we have expanded globally. They work..."
Brad Noe
CTO
Cendyn
I met the R2 team at a Cisco-sponsored event several years ago. The staff was very friendly and receptive to my questions around networking,..."
Fitzroy Beeker
Director of Information Technology
South Florida PBS
The R2 team is willing to understand our actual needs before suggesting we buy new technologies. I love the fact they are local and can prov..."
Alexandre Silva
Network Communications Manager
17th Judicial Circuit of Florida