Your next IT project,
handled.
Technology plays a unique role in your business, and that's why you need a local Florida-based partner that approaches IT differently. At R2, we ease our clients through the transition and streamline the process, with tailored professional service offerings.
Making IT work for you.
A network refresh, planning for your next cloud migration, developing or enhancing your security policy: your IT environment continues to evolve, and so too must your technology strategy. Each decision requires careful thought, detailed precision, and an intimate understanding of what you are trying to accomplish within your unique working environment.
Risk Mitigation
Avoid surprises, quantify and manage risks by understanding the impact of interdependencies during a project.
Faster Escalation with Vendors
We specialize in the products we believe in and are able to build better relationships with our vendors because of it.
Improved Communication
Our project managers create a communication plan and review project status with project stakeholders throughout the project lifecycle.
Lessen Workload
Take on more at a higher level and let us do the time-consuming activities, late night maintenances and expedite implementation.
Our service philosophy.
R2's professional services focus on delivering results and exceeding expectations. We know how stressful it can be to juggle multiple projects and keep up with day to day operations. Our goal is to make your life easier by removing some of that burden.
We are equipped with a diverse set of skills ready to tackle all your unique business requirements. Our Engineers are inspired by innovation, diverse across technologies and driven by customer satisfaction. Our Project Managers are passionate and continuously think about impact to your business while working with you to ensure success for all project stakeholders.
we solve, not sell
Expertise, Assessment,
Execution
Expertise
When partnering with R2 you can rest assured that we have all your critical technology needs covered. We've built a team that can support everything in your infrastructure from Data Storage to Wireless Networking, as well as Security and Incident Response. Whether you need us to be your outsourced Project Management or you need us to handle all aspects of the Project we have you covered.
Assessment
Before making a significant IT investment, let R2 assess the current state of your technological infrastructure. Our assessments look at what you're currently doing and how you might do it better. We highlight what you need, present options to consider, and suggest ways to improve your infrastructure and services in a detailed and documented finding report.
Execution
With a cohesive implementation strategy in place, we install, configure, and test your solution, validating the design and ensuring that your expectations have been met; on time and on budget. Armed with our thorough assessment report, we'll help you determine your organization's needs and design a plan to build the necessary technology infrastructure.
Four disciplines, engineered as one environment. Executing the design, connecting the environment, and keeping it running. That's where we come in.
Data Center Networking
Data center networking facilitates the sharing of data across multiple users and devices, including servers that store centralized data, clients that access it, routers and switches that connect devices, and gateways that manage communication with the public.
Data Protection
When all of an organization's data is centralized in a physical or cloud-based data center, protecting that data is of the utmost importance. R2 employs both physical and software-based security, including firewalls, anti-malware tools, secure network zones, and more.
Servers + Virtualization
With virtualization technologies, software applications can consolidate many physical functions of the data center. Server virtualization improves IT efficiency, reduces downtime, and simplifies backup, and enables the migration of data and processes to the cloud.
Storage + Converged Infrastructure
Converged infrastructure is a packaged approach to data center management and storage that makes the entire process easier. A converged solution includes server, networking, storage and tools in a single piece of hardware, with management and virtualization software built in.
A better approach to technology service.
Find
A readiness assessment of the data center you have — hardware, applications, dependencies, and what's near end-of-life.
Fix
The target hybrid design, the multi-cloud mix behind it, and the success criteria we'll be measured against.
Finish
Migration, cutover, and validation — executed on schedule, with rollback planned before we start.
Exploit
Turn on what the new architecture makes possible: automation, analytics, and policy-based security.
Analyze
Measure uptime, capacity, and cost against the benchmarks we agreed to — and report them plainly
Disseminate
Full documentation, from requirements to as-built. We always deliver what others don't.
Our customers say it best.
R2 has been a valued extension of our team for over a decade. I’ve worked with many MSPs over the years – none match R2’s skill or commitment to their customers.
SD-WAN across 60 locations is a big project. It’s a scary project, and I can’t imagine doing it with anybody else. R2 has helped us put the right processes and efficiencies in place, and we can trust that what they’re proposing is the best solution for us.
We have the ability to reach into the R2 toolbox, which has all these diverse talents, when we need them. It gives us the ability to get second opinions on things.
R2 has been a trusted partner of the Miami Dolphins for years. Their engineering resources have transformed our communication work flows making us more efficient and collaborative.
Throughout the years, R2 has always been a trusted partner with expert resources who are able to help stabilize, plan, and transform a multitude of environments in record time.
R2 helped me take my network and security to the next level. I call on them for consulting and implementation that is beyond the scope of my IT Team or as additional resources to help achieve my goals quickly. R2 is truly my trusted partner.
Frequently Asked IT + Professional Services Questions
What are Professional Services?
Professional Services provide expert-led planning, design, and execution for complex IT initiatives. Our engineers work alongside your team to assess requirements, architect solutions, and deliver projects that improve performance, security, and reliability. The focus is on execution you can trust, not theoretical recommendations.
What types of projects do you support through Professional Services?
We support projects across security, networking, cloud, infrastructure, and data center modernization. This includes assessments, architecture design, migrations, implementations, risk mitigation, and remediation work. Each engagement is scoped to solve a specific problem and deliver measurable outcomes.
When should an organization use Professional Services instead of Managed Services?
Professional Services are ideal when you need focused expertise for a defined initiative such as a deployment, upgrade, or remediation effort. Managed Services are designed for ongoing operations.
Many organizations use Professional Services first to stabilize or modernize environments, then transition into Managed Services for long-term support and cost-effective, added capacity for their team.
How do you approach Professional Services engagements?
For all engagements, including Professional Services, R2 utilizes a six-step services approach inspired by the U.S. military’s special operations forces: “Find, Fix, Finish, Exploit, Analyze, and Disseminate” (F3EAD) methodology.
We assess your environment, define scope and success criteria, and execute clear milestones and communication. Our engineers stay accountable from design through delivery, so there are no handoffs or gaps in responsibility.
How do you ensure projects stay on scope and on schedule?
It’s our belief that expertise is earned, and trust is built over time. Every engagement includes defined deliverables, timelines, and responsibilities. R2 emphasizes upfront clarity, disciplined change control, and regular status updates. This approach reduces rework, delivers results without surprises, and keeps projects aligned to business priorities.
Will you work alongside our internal IT team?
Yes. R2 is designed to extend your team, not replace it. We fill skill gaps, provide after-hours coverage, and manage specialized or time-intensive tasks. Your team maintains control while gaining capacity, visibility, and predictable execution.
How is success measured for Professional Services projects?
We’ve worked with IT leaders who were burned by broken promises and tired of cleaning up the mess after the wrong team walked away. That’s why we engineered something better. Success is measured against agreed-upon outcomes such as performance improvements, risk reduction, system readiness, or successful go-live milestones. R2 defines these benchmarks upfront and reports on progress throughout the project, so results are clear and verifiable.
Why choose R2 for Professional Services instead of a traditional VAR or consultant?
At R2, we solve, not sell. We advise, design, implement, and manage your IT environment with care, clarity, and technical precision. Our engineers go deeper, earning your trust by recommending solutions that fit your environment, not a sales quota.
Every certification we pursue and every decision we make is built around doing what’s right for your team, your business, and your bottom line. Our engineers stay accountable through execution, which reduces risk and improves outcomes.
Can Professional Services engagements transition into ongoing support?
Yes. Many organizations engage us for Professional Services to design or implement solutions, then extend the relationship through Managed Services. This ensures continuity, operational stability, and long-term accountability for what was built—as well as increased time and capacity for your team to focus on strategic initiatives.
How do you reduce risk during complex implementations?
R2 reduces risk through proven architectures, experienced engineers, and disciplined execution. We validate designs, test changes, and document outcomes, so environments are stable, secure, and ready for production use.