Your team isn’t just busy, they're under water. Ambitious IT leaders are stuck managing ticket floods, juggling vendors, and trying to hold the infrastructure together with a patchwork of underwhelming support. There’s no room to scale, no margin for downtime, and no tolerance for generic solutions that treat every environment the same.

Behind the scenes, the pressure’s mounting. You’re expected to reduce tech debt, manage risk, and prove the ROI of every dollar you spend, all while keeping systems stable, secure, and compliant. And if you’re thinking about outsourcing, chances are you’ve been burned before. Missed SLAs, reactive service, and partners who overpromise and underdeliver are all too familiar.

There’s not enough time—or the right skills on the bench—to support the business, let alone help shape it. 

You've got too much on the line to settle for generic support.

Sound familiar?

Reactive support

Your current provider waits for problems to appear before responding. There’s no proactive posture, no insight into root causes, and no structure for preventing repeat issues. This leads to more firefighting and fewer strategic wins.

Missed SLAs

You're held to performance metrics internally, but your provider isn’t delivering on theirs. Whether it's delayed responses or unresolved tickets, missed SLAs erode trust with your team and leadership—and leave you holding the bag.

 

Vendor vortex

You’ve got tools, dashboards, and providers—but no single pane of glass or unified service model. The result? Confusion, finger-pointing, and more time spent managing the service than benefiting from it.

A better approach to technology service.

Monitoring, maintenance, and management

The most popular set of managed services, this offering combines proactive data management with IT data center maintenance, dark web monitoring, and more to ensure all your assets and applications run in harmony.

Cost and compliance

R2 utilizes Cloudcheckr for managing and monitoring cloud-based data centers. Our dashboard provides clear visibility into expenses, assets, usage, and security and regulatory compliance functions.

Strategy and design

What do our engineers love more than being on the edge of the industry? Being in the trenches with you. We can evolve your IT strategy to support new and updated solutions that drive growth and efficiencies throughout your organization.

Change control

We manage, document, and coordinate all changes made to your IT infrastructure to avoid any disruption to your business.

Hosted services

R2 can physically or virtually host your data storage and IT services giving you greater freedom and flexibility.

R2 was built to solve what others can’t or won’t. We believe Managed Services should be engineered with care, precision, and accountability. You shouldn’t have to choose between control and capacity, or speed and structure. That’s why we obsess over reliability, transparency, and performance. Your IT operations don’t just keep up, they move the business forward.

We deliver a simple and transparent support model that operates beyond the obvious, with expertise aligned to your infrastructure. From full visibility and clear escalation paths to real reporting you can measure and trust, R2 provides the right people, processes, and platforms so your team can spend more time focused on the future, not on the firedrills.

Get a plan that's predictable, proven, and transparent.

Managed infrastructure

  • Enterprise networking
  • Datacenter networking
  • Software defined networking
  • SD-WAN
  • Server and virtualization
  • Storage and converged infrastructure
  • Data protection
  • Disaster recovery
  • Collaboration
  • Perimeter security
  • End point security

Managed security

  • SIEM
  • Firewall
  • IDS/IPS
  • VPN
  • Penetration testing
  • Anti-virus/malware
  • Email filtering
  • Content filtering
  • Security awareness training
  • Dark web monitoring
  • Incident response

Managed cloud

  • Public cloud
  • Private cloud
  • Hybrid cloud
  • Azure
  • AWS
  • Backup as a service
  • Disaster recovery as a service
  • Office 365

We're not transactional. We're an embedded partner.

That’s where R2 comes in. Engineering-led and customer-first, we’ve built our reputation on solving what others walk away from. With humility, structure, and deep technical credibility.

Our service model is designed for ambitious IT leaders who are constantly balancing growth with governance.

We engineer managed services that flex with your environment, fill the gaps in your internal team, and give you back what you’ve been missing: control.

Whether your biggest challenge is capacity, consistency, coverage—or all three—let's bring structure to the chaos with resources, reporting, and the technical rigor your infrastructure demands. 

This isn’t outsourcing. It’s operational excellence: engineered and earned.

R2F3ead

We operate beyond the obvious.

Step 1: Find

We assess your environment, identify risks, and document what’s working and what’s not.

Step 2: Fix

We build a clear plan, align on SLAs, and roll out support that integrates seamlessly.

 

Step 3: Finish Strong

We deliver measurable results, continuously improving through reporting, reviews, and real-time accountability.

Better service is our baseline

Quotation mark

At Embraer, we say that it's about the journey... and the journey is bringing value to the customers through excellence. I found R2 when I was searching for a company to do a readiness assessment for our data centers in South Florida. We were looking for a partner that was agile and had the maturity that we needed to help us deliver on these projects."

Jack Benabib
IT Infrastructure & Operations Manager
Embraer logo
Quotation mark

It went above and beyond my expectations of what this particular project was going to deliver,” notes Dan. “When I was just looking for better connectivity and throughput, I ended up getting a guest Wi-Fi experience that I can now capture marketing information from in order to deliver more personalized services and interactive content to patients.”

Dan Mirsky
Vice President of IT
Sage Dental logo
Sage Dental
Quotation mark

The collaboration with R2 started in combination with the move to our new space [Cendyn SPACES], the new building that Cendyn purchased. We realized quickly that Cendyn didn’t have all the expertise required to facilitate that [co-workspace environment with leading-edge telecommunication technologies] reliably.”

Piers Hughs
CTO
Cendyn Spaces
Quotation mark

When it came down to it, R2 had the skills, talent and the people in place to support all our [services and collaboration end points] needs.”

Enrique Barrio
HR and Project Administration Manager
Bal Harbor

Expertise is earned. Trust is built. And ego has no place in partnership. See what our clients have to say:

601880859d40bc57828528a0_quotes_dark

When it came down to it, R2 had the skills, talent and the people in place to support all our services and collaboration end points needs."

Enrique Barrio

HR and Project Administration Manager
Bal Harbour Shops

601880859d40bc57828528a0_quotes_dark

They go above and beyond what they signed for and won’t nickel and dime us. R2 Unified Technologies is there to help."

Eduardo Cardena

Director of IT
Cendyn

601880859d40bc57828528a0_quotes_dark

At Embraer we say that it's about the journey...and the journey is bringing value to the customers through excellence. I found R2 when I was..."

Jack Benabib

IT Infrastructure & Operations Manager
Embraer

601880859d40bc57828528a0_quotes_dark

“SD-WAN across 60 locations is a big project. It’s a scary project, and I can’t imagine doing it with anybody else. R2 has helped us put the..."

Dan Mirsky

VP of IT
Sage Dental

601880859d40bc57828528a0_quotes_dark

Very good group of guys that go out of the way to do things right."

Ernesto Bec

IT Manager
Liberty Power

601880859d40bc57828528a0_quotes_dark

“Your hand in the coordination of internet and wifi was amazing. Not only were you able to troubleshoot issues in a timely manner, you staye..."

Wilson Tang

Crossfit

601880859d40bc57828528a0_quotes_dark

"We were thrilled with the quality of the customer support we received from R2, as well as the additional benefits we didn't even expect."

Nicole Voigt

Office Manager
Traffic Management Solutions

601880859d40bc57828528a0_quotes_dark

We have the ability to reach into the R2 toolbox, which has all these diverse talents, when we need them. It gives us the ability to get sec..."

Ryan Fernandes

Director of Technology Services
The City of Weston

601880859d40bc57828528a0_quotes_dark

R2 has been our go-to IT Services provider for a couple of years now and they’re always there when we need them. They never cease to be fair..."

Rachel Seifert

Director of Technology
HireQuest

601880859d40bc57828528a0_quotes_dark

We have worked with R2 well over 10 years because of the personal touch they have placed on our relationship with them. The fact that Jamie ..."

Torry Henderson

IT Manager
Infinity Sales Group

601880859d40bc57828528a0_quotes_dark

R2 is exactly what we needed. A fair and ethical partner, that was not out for a quick buck but a longstanding partnership."

Mark Smith

Information Technology Manager
Ascendant Insurance Solutions

601880859d40bc57828528a0_quotes_dark

We did a lot of research deciding on how to implement a VDI project and came down to two solutions with different partners. Both solutions w..."

Seth Luckman

Chief Information Officer
ForemostCo, Inc.

601880859d40bc57828528a0_quotes_dark

R2 has been a valued extension of our team for over a decade. I’ve worked with many MSPs over the years – none match R2’s skill or commitmen..."

Fred Weston

Sr. Manager of IT Operations
LPGA–Ladies Professional Golf Association

601880859d40bc57828528a0_quotes_dark

R2’s response time is amazing. When current vendors are quoting 2-3 day response times, R2 is able to bring engineers online and assist us t..."

Jeff Robinson

IT Director
InTown Suites

601880859d40bc57828528a0_quotes_dark

R2 helped me take my network and security to the next level. I call on them for consulting and implementation that is beyond the scope of my..."

Matt Forchette

Infrastructure Manager
Insurance Technologies, Inc.

601880859d40bc57828528a0_quotes_dark

We've enjoyed working with the R2 team on several projects. They have always been very professional, knowledgeable and a true pleasure to wo..."

Nelson Gonzalez

Information Technology Director
Gift of Life

601880859d40bc57828528a0_quotes_dark

R2 has been Gehr’s network consultant for 12 years. They have built Gehr’s Cisco infrastructure including the Phone System. They also helped..."

Eric Kang

Vice President of I.T.
The Gehr Group

601880859d40bc57828528a0_quotes_dark

Throughout the years, R2 has always been a trusted partner with expert resources who are able to help stabilize, plan, and transform a multi..."

Joe Hernandez

Vice President of Technology
FEAM Aero

601880859d40bc57828528a0_quotes_dark

I work with R2 whenever possible because they are an organization I can trust and rely on. Their goal is to provide the right solution for t..."

Dennis Poore

Director of IT Infrastructure
Premier Eye Care

601880859d40bc57828528a0_quotes_dark

R2 has been a trusted partner of the Miami Dolphins for years. Their engineering resources have transformed our communication work flows mak..."

Kim Rometo

Vice President, Chief Information Officer
Miami Dolphins

601880859d40bc57828528a0_quotes_dark

R2 has been not only a valuable IT vendor but a partner in the growth of Cendyn not just locally but as we have expanded globally. They work..."

Brad Noe

CTO
Cendyn

601880859d40bc57828528a0_quotes_dark

I met the R2 team at a Cisco-sponsored event several years ago. The staff was very friendly and receptive to my questions around networking,..."

Fitzroy​ Beeker

Director of Information Technology
South Florida PBS

601880859d40bc57828528a0_quotes_dark

The R2 team is willing to understand our actual needs before suggesting we buy new technologies. I love the fact they are local and can prov..."

Alexandre Silva

Network Communications Manager
17th Judicial Circuit of Florida

See more reviews

Start with Better. Scale with Confidence.

We go deeper so you get more. No ego, just execution. Contact us today.